We love our customers and they love us. See what our customers are saying about us.
First I will say I could write my first book about Andy, and his son’s. But I know you won’t read it. So I will say that this is the best place for all your game room needs. These guys go out of their way to please you. I am convinced that they could please anyone. I mean anyone. Call Andy and tell him I sent you. You will have an experience that will last a life time.––Keith Rosenberger, Daybreak, Ut.
We visited Valley Billiards originally looking for a shuffleboard table. We found a great selection. My first impression was how nice the showroom floor is; very clean and plenty of room with lots of table options showcased. That can’t be said for some of the other suppliers we’ve been too locally.–Shane Egan West Jordan, Ut.
Andy was GREAT to work with, we never felt pressured, in
factwe probably visited the store 4-5 times before making a purchase. He is very patient and knowledgeable. One thing really impressed me working with Andy was that during the time we were considering which table to buy we were following the price of the same table on multiple web sites to see where we could get it for the least amount of money. The price of the table decreased significantly on billiards website, I went into the store thinking I would need to negotiate the price to get it the same (I don’t really enjoy negotiating). Instead, as soon as we walked in and starting looking at the table he proactively told us the price had dropped and that we could get it for the same price that was online, this was a pleasant surprise and isn’t a common experience with vendors.
Then, after measuring out the shuffleboard area in our basement we decided to try and fit a pool table, Andy helped us with the size requirements and gave us a great deal on a pool table! I will highly recommend this store to anyone looking for a game table. I give 5 stars in all the areas: Price, service, knowledgeable, delivery & setup, and of course they sell
high qualitystuff (That’s pretty obvious right when you walk in the store)
As far as delivery, there were three guys (including Andy) who delivered and installed. They were fast! but also patient as we couldn’t make up our minds if we wanted the pool table moved a couple inches 🙂
Andy was very knowledgeable about the pool table and gave us excellent information and advice. We were able to get the table we wanted in the color and with the options we wanted. We also got a shuffleboard table. Installation was done promptly and professionally. The price was the most competitive we found. I highly recommend Valley Billiards and Spas.Lynn M. Stephens, South Jordan Ut.
We love our new Brunswick pool table! Excellent customer service and overall great experience with Valley Spas and Billiards. Andy gave us such a great deal and got exactly what we wanted. They did an awesome job putting together our pool table. We highly recommend them to anyone.XxiliketrainsxX 20
Just purchased a wonderful Brunswick Pool Table from Andy and his team. Great customer service. I had to have it in time for a family Christmas party and Brian and his guys stayed until almost 9 at night making sure it was set up perfectly. This is a company you can trust. Thanks to all of you.Michael Hart Salt Lake
Hi Andy.–Heidi Black P.C, Ut.
My husband, father in law and my boys are happily playing pool as I write you this note.
I must let you know how pleased I am with you and your company. Your knowledge, kindness and professionalism was such a refreshing experience. Thank you for spending the time on the phone to educate me on what type of table etc would work for my family. The table is gorgeous and fits our room perfectly.
Your employees who delivered the table and put it together were so helpful, friendly and did a perfect job putting it all together. I never even left my house to get all of this accomplished! I will highly recommend all of my friends to contact you with any and all pool table needs! You guys were fabulous and I look forward to working with you all again.
Andy was great to work with and went above and beyond what I asked to finish–Ryan. Layton, Ut.
completmy man cave. If you are looking to do your game room or man cave I wouldn’t shop anywhere else. thanksAndy!–
I am far from a professional player, but I love the game of pool. So recently I decided to remodel my house to fit a full size table. I stopped by a couple other billiard stores, however was just meet with–Miranda Robinson
sleezysalesman. I went into valley spas and billiards and immediately I could tell the atmosphere was different. I knew Andy knew what he was talking about. You can tell he loves what he does and has a passion for it. From the beginning I felt like I was talking to a friend that was there to help me find exactly what I wanted. I was on a budget and he did not try to upsell me on something out of my price range. I walked in with just a love to play the game and I left with a much more complete understanding of the different types of tables and how the quality of the tables can effect your game. I decided to purchase a bar and a few other items to match the excellent craftsmanship of my new table. My remodel did not finish by the date I had planned for the pool table, bar and accessories to be installed. However I had a big party planned the next day to showcase my new billiard room. Andy actually came over to my house to help figure out what we could do to set it up and make this happen. The install went as scheduled and the party went off without a hitch! Thank you so much Andy for everything you have done. I will be back, and I will tell everyone I meet exactly where to go for there billiard needs!
Andy: We are happy to highly recommend you and Valley Spas & Billiards. Ruth and I have purchased three (3) items from you over the past six months. They have been a bumper pool table (used), C. L. Bailey 9′ shuffle board and 8′ Brunswick Ebony Conrad pool table. We felt that the professionalism on your part in working with us was outstanding. We feel that you explained the details as to the quality of the products and gave us a fair price. Then, you delivered them when promised and did an excellent job of setting up the equipment for our continuing enjoyment. Lastly, you worked with us on a pool table light and exchanged out the globes to our satisfaction. Thank you, Andy. Myself, having been in sales for over 42 years, it is the individual that one deals with, not the company. We will definitely be back to do business with “you” in the future.–Ruth & Carroll Dolson
We have been looking for a billiards table for over 2 years. We searched online and every Billiards store in Salt Lake City. At least three times a year, we would go by Valley Spas and Billiards to see what was new and consider the tables there. Andy at Valley Spas and Billiards was always happy to see us and was very patient about showing all the tables and options available. He never pressured us to buy and never ran out of patience with our— Randy and Nancy D.
in depthconsideration. We finally found the perfect table and made the purchase. We are so glad we waited, the table is a new design Brunswick came out with this year. The table is thecomplement to our game room. We have enjoyed playing billiards with our friends and family. The grandchildren think it is great when they can beat us. We feel that we have made a long -term investment in quality furniture that will last a lifetime and beyond.” perfectly
I recently purchased a new pool table for my husband for Father’s Day. With my limited knowledge of pool tables and having dealt with some recent unreliable salesmen, it was like a breath of fresh air when I met Andy at Valley Spas & Billiards. From the moment I met Andy, he went out of his way to ‘educate’ me on what I should be looking for in a table. He was aware of my budget and didn’t try to ‘upsell’ me on something that I didn’t want or couldn’t afford. He was very patient and friendly with my children and myself and really knows his products. After finding us the perfect table for our needs, he went out of his way to deliver and set up the table with short notice. My husband keeps raving about the quality and how professional the table was installed. Andy is extremely knowledgeable, professional and cares about his customers. Purchasing our table through him was the best decision I could’ve made. I will recommend him without hesitation to my friends and family.–Tracy C., Highland, UT
I was referred to Andy by a good friend who bought from him several years ago. We went into the business and learned so much from Andy, he told us how to compare pool tables, what to look for, etc. We left and did just that, lots of research later I gave him a call. We met up with him and made our purchase, well many purchases :). He delivered the pool table as promised, set it up with no problems, and we have been loving it ever since. We also purchased the poker table and chairs, the table happened to be on back order so Andy was fabulous and let us use one of the displays until it came in. I have only the best things to say about Andy and the store. He made it happen!!!! Thank you so much!— Jenny K , Riverton, UT
Awesome Experience – After shopping for 4 months for a new pool table, I decided to buy from Andy at Valley Spas and Billiards. Andy was honest and gave me all the information I needed to make an informed decision. He even gave me information on other places to go visit to compare to Brunswick. I made my decision on the quality of the table Andy was selling as well as the awesome deal and service I received during the process and delivery. Everything was perfect.Andy also had the courage to have me visit his competition so I had all the facts. Owning a sales related business myself, I respect that confidence. He truly under promised and over delivered. I will continue to refer people to Valley Spas and Billiards.–Larry S., Cottonwood Heights, UT
I just want to take a minute to compliment the extraordinary service I received from Andy when I purchased our new Brunswick Ashbee pool table from Valley Spas and Billiards in Midvale, UT. I have never owned a table before and my experience is limited so I have been asking many questions. At no time have I received anything less than total courtesy and patience. In fact I felt like the most important customer you have ever had. In truth when we stopped in to your store we were already sold on another brand of table but my wife and I thought we would take one quick look at Brunswick even though we had planned to spend far less. After working with Andy the decision to buy Brunswick was easily made and especially when he took the time to show us what a great value we were buying. Furthermore, Andy took the time to oversee the installation of our new table personally and it was with great care and respect for our home that our table was delivered and assembled. I am certain that we will buy all of our accessories from Andy. Finally, I want to tell you that we love our new Ashbee! It is beautiful and I am sure that it will remain in our family for many generations to come. Thank you for the great experience and please know that I will talk about Brunswick and Valley Spas and Billiards to everyone I know so they may also enjoy the benefits of owning a new table like my wife and I do. Thanks again.–Doug K., South Jordan, UT
Awesome Experience After shopping for 4 months for a new pool table, I decided to buy from Andy at Valley Spa and Billiards. Andy was honest and gave me all the information I needed to make an informed decision. He even gave me information on other places to go visit to compare to Brunswick. I made my decision on the Quality of the table Andy was selling as well as the awesome deal and service I received during the process and delivery. Everything was perfect. Andy also had the courage to have me visit his competition so I had all the facts. Owning a sales related business myself, I respect that confidence. He truly underpromised and over delivered. I will continue to refer people Valley Spa and Billiards.–Larry Schmidt
We LOVE our pool table We recently bought a Brunswick pool table from Valley Spas & Billiards. I was reluctant after reading the one bad review, but after meeting Andy on several occasions I was reassured that he was an honest salesman. We went forward with the transaction and we are so pleased that we did. Andy was able to work with us on all the accessories and gave us a cash discount. The–Blalock
two tonedBrunswick pool table is beautiful and a great addition to our home. The set up was seamless and without problems even thought the table had to be brought down some precarious basement stairs. We would not hesitate to do business with them again and may be going back for the air hockey table that we spotted while there.